Frequently Asked Questions
All our candles are made using 100% soy wax and a cotton braid wick. For all shades except Ivory, we add a few drops of dye to achieve our shade range.
We currently are offering Canada-wide shipping only. We're always looking to expand our reach, so check back soon for international shipping!
Yes, we offer curbside pick-up every weekend (unless we're on vacation!) in downtown Toronto. To save a few bucks on shipping, select the "local pick up" option at check out and we'll be in touch in 7-10 days when your order is ready.
Did you know that our candles are made to order? They're uniquely yours! It'll take us 7-10 days to make your candles before they're ready to ship.
Because your candles are made to order, we do not accept returns or exchanges. However, if there was an issue, we'd love to help make it right. please e-mail us at email@example.com and we'll be in touch soon.
We're so sorry! Please e-mail us at firstname.lastname@example.org to let us know what the issue is. We'll do our best to make it right.
Yes, please! Drop us a line at email@example.com and a teammate will be in touch very soon!
No problem. Drop us a line at firstname.lastname@example.org and let's chat.