Frequently Asked Questions

All our candles are made using 100% soy wax and a cotton braid wick. For all shades except Ivory, we add a few drops of dye to achieve our shade range.

We currently are offering Canada-wide shipping only. We're always looking to expand our reach, so check back soon for international shipping!

Yes, we offer curbside pick-up every weekend (unless we're on vacation!) in downtown Toronto. To save a few bucks on shipping, select the "local pick up" option at check out and we'll be in touch in 7-10 days when your order is ready.

Did you know that our candles are made to order? They're uniquely yours! It'll take us 7-10 days to make your candles before they're ready to ship.

Because your candles are made to order, we do not accept returns or exchanges. However, if there was an issue, we'd love to help make it right. please e-mail us at hello@brwncollective.ca and we'll be in touch soon.

We're so sorry! Please e-mail us at hello@brwncollective.ca to let us know what the issue is. We'll do our best to make it right.

Yes, please! Drop us a line at hello@brwncollective.ca and a teammate will be in touch very soon!

No problem. Drop us a line at hello@brwncollective.ca and let's chat.

A word on 'blushing' candles

So you finally grab a couple of goodies, put them on your favourite shelf and the aesthetic is just... magnificent. Then, a few weeks later, the candle has lost her sheen. What gives?

Soy wax, over time, gets a cloudy antique look that we love, but maybe it's not totally your style. Fret not - a quick polish with your hand (we like to have a light coat of lotion on) will make your candle look as good as new. She just needed a little spa day! Pretty cool, eh?

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Frequently Asked Questions

A word on 'blushing' candles